{"id":38578,"date":"2022-06-29T08:36:51","date_gmt":"2022-06-29T08:36:51","guid":{"rendered":"https:\/\/www.klasgroup.com\/?page_id=38578"},"modified":"2026-01-29T11:55:11","modified_gmt":"2026-01-29T11:55:11","slug":"support","status":"publish","type":"page","link":"https:\/\/www.klasgroup.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"38578\" class=\"elementor elementor-38578\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-71b85112 elementor-section-height-min-height elementor-section-items-stretch elementor-section-content-space-between elementor-section-full_width elementor-section-height-default\" data-eae-slider=\"84440\" data-id=\"71b85112\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d7b2d4e\" data-eae-slider=\"27292\" data-id=\"1d7b2d4e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-492bfd4 elementor-widget elementor-widget-heading\" data-id=\"492bfd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Technical Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-231e108b elementor-section-height-min-height key-features elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-eae-slider=\"8212\" data-id=\"231e108b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c7bdbe4\" data-eae-slider=\"22260\" data-id=\"5c7bdbe4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-2a07c551 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"99193\" data-id=\"2a07c551\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-742c29c1\" data-eae-slider=\"12998\" data-id=\"742c29c1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f125a46 support-intro elementor-widget elementor-widget-text-editor\" data-id=\"3f125a46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Introducing KlasKare<\/strong><br>KlasKare is a service offering that includes extended hardware warranties and RMA options, continuous access to security, support, and visibility for all hardware, and associated firmware and software.<\/p>\n<p><a href=\"https:\/\/www.klasgroup.com\/klaskare\/\">Learn More &gt;<\/a><\/p>\n<p><\/p>\n<p><strong>Support<\/strong><\/p>\n<p>Our Customer Support provides 24\/7\/365 technical support and troubleshooting along with firmware\/hardware updates, asset management and tracking, vulnerability and security concern reporting, and our full Knowledge Base.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-28a94e26 elementor-section-height-min-height key-features elementor-section-items-top elementor-section-boxed elementor-section-height-default\" data-eae-slider=\"73360\" data-id=\"28a94e26\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-202b7e4c\" data-eae-slider=\"82502\" data-id=\"202b7e4c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-4c867f09 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-eae-slider=\"89448\" data-id=\"4c867f09\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5605ef47\" data-eae-slider=\"66858\" data-id=\"5605ef47\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f86d22 elementor-widget elementor-widget-heading\" data-id=\"5f86d22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get in Touch<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-105f85a elementor-widget elementor-widget-text-editor\" data-id=\"105f85a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-renderer-start-pos=\"161\"><strong data-renderer-mark=\"true\">Help Desk:<\/strong> <a class=\"_mizu194a _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"https:\/\/helpdesk.klasgov.com\/s\/\" href=\"https:\/\/helpdesk.klasgov.com\/s\/\" data-renderer-mark=\"true\" target=\"_blank\" rel=\"noopener\">https:\/\/helpdesk.klasgov.com<\/a><\/p><p data-renderer-start-pos=\"202\">Access our Knowledge Base or log a support ticket.<\/p><p data-renderer-start-pos=\"254\"><em data-renderer-mark=\"true\">Note: Our Knowledge Base and ticketing system are secure, so you need to create an account to gain access.<\/em><\/p><p data-renderer-start-pos=\"362\"><strong data-renderer-mark=\"true\">Global Customers: <\/strong><\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"384\"><strong data-renderer-mark=\"true\">US: <\/strong>+1 202 7548732<\/p><\/li><li><p data-renderer-start-pos=\"406\"><strong data-renderer-mark=\"true\">EMEA: <\/strong>+353 1 685 5734<\/p><\/li><li><p data-renderer-start-pos=\"431\"><strong data-renderer-mark=\"true\">Email:<\/strong> <a class=\"_mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _ymio1r31 _ypr0glyw _zcxs1o36 _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"mailto:support.voyager@anduril.com\" href=\"mailto:support.voyager@anduril.com\" data-renderer-mark=\"true\"><u data-renderer-mark=\"true\">support.voyager@anduril.com<\/u><\/a><\/p><\/li><\/ul><p data-renderer-start-pos=\"463\"><strong data-renderer-mark=\"true\">US Government Customers:<\/strong><\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"491\">+1 703 881 3156<\/p><\/li><li><p data-renderer-start-pos=\"510\">Toll-Free: 844-411-KLAS (5527)<\/p><\/li><li><p data-renderer-start-pos=\"544\">Email: <a class=\"_mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _ymio1r31 _ypr0glyw _zcxs1o36 _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"mailto:support.voyager@anduril.com\" href=\"mailto:support.voyager@anduril.com\" data-renderer-mark=\"true\"><u data-renderer-mark=\"true\">support.voyager@anduril.com<\/u><\/a><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Technical Support Introducing KlasKareKlasKare is a service offering that includes extended hardware warranties and RMA options, continuous access to security, support, and visibility for all hardware, and associated firmware and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":61,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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